Modern Slavery and Human Trafficking Statement

Carpet Cleaners Hampstead is committed to conducting all aspects of its operations in an ethical, responsible, and transparent manner. This Modern Slavery and Human Trafficking Statement sets out the actions we take to prevent modern slavery, forced labour, and human trafficking in our own business and within our supply chains.

We recognise that modern slavery is a severe violation of fundamental human rights. Our objective is to ensure that our services are delivered without causing harm to individuals or communities, and that everyone working in our operations and supply chain is treated with dignity and respect.

Our Business and Supply Chain

Carpet Cleaners Hampstead provides professional carpet, rug, and upholstery cleaning services to residential and commercial customers. Our activities rely on a network of suppliers and contractors who provide cleaning products, equipment, maintenance, and occasional specialist support services.

We expect all our suppliers, contractors, and business partners to share our commitment to preventing modern slavery and to uphold fair labour practices, safe working conditions, and lawful employment standards.

Zero-Tolerance Policy

We operate a clear zero-tolerance approach to modern slavery and human trafficking in any form. Modern slavery will not be tolerated within our own operations or those of our suppliers, contractors, or other business partners. Any confirmed instance of modern slavery, forced labour, child labour, or human trafficking in our supply chain will lead to decisive action, which may include termination of contracts and reporting to relevant authorities.

All managers and individuals with responsibility for procurement or supplier relationships are expected to act in line with this policy and to escalate any concerns related to potential exploitation or abuse.

Supplier Standards and Audits

Carpet Cleaners Hampstead seeks to engage only with reputable suppliers who can demonstrate compliance with applicable employment, labour, and health and safety laws. As part of our approach, we communicate our expectations regarding ethical conduct, including the prohibition of forced or bonded labour and human trafficking.

Where appropriate and proportionate to the risk, we may review suppliers through questionnaires, requests for supporting documentation, and on-site visits. These audits are intended to assess working conditions, verify employment practices, and identify any indicators of modern slavery or exploitation. If we identify non-compliance or areas of concern, we will work with suppliers to implement corrective actions within reasonable timeframes or, where necessary, consider alternative sourcing arrangements.

Reporting Channels and Raising Concerns

We encourage all employees, contractors, and suppliers to report any concerns or suspicions related to modern slavery, human trafficking, or other serious labour abuses. Concerns can be raised through direct line management, senior management, or other internal reporting channels made available within the organisation.

Reports can be made in confidence and will be handled sensitively. We do not tolerate victimisation or retaliation against anyone who raises a concern in good faith. All raised concerns will be assessed promptly, and appropriate investigations will be conducted. If modern slavery is suspected or identified, we will take swift action, which may include cooperation with law enforcement and specialist organisations.

Training and Awareness

Relevant members of staff, particularly those involved in recruitment, procurement, and supplier management, are made aware of the risks of modern slavery and human trafficking. Where appropriate, guidance and training are provided to help staff recognise warning signs and understand how to respond to concerns and escalate them correctly.

We continue to build awareness of ethical sourcing and labour standards to foster a culture where human rights are respected and protected across our operations.

Monitoring, Governance, and Annual Review

Responsibility for this Modern Slavery Statement and our related policies rests with senior management at Carpet Cleaners Hampstead. We monitor the effectiveness of our approach through periodic reviews of supplier practices, internal processes, and any reported concerns.

This statement will be reviewed at least once every 12 months, or more frequently if required by changes in legislation, business operations, or identified risks. The annual review will consider improvements to our due diligence processes, supplier audits, training, and reporting mechanisms, with the aim of continually strengthening our prevention of modern slavery and human trafficking.

This Modern Slavery Statement reflects the commitment of Carpet Cleaners Hampstead to uphold the highest standards of integrity and respect for human rights in all aspects of our work.